Privacy Policy
Updated 1 July 2026
This Policy explains how EcoCenter processes the personal data you provide through the forms on ecocentre.kz, in accordance with the Republic of Kazakhstan's Law on Personal Data and its Protection.
1. Data operator
Personal data is processed by EcoCenter (the “Company”). For any question about data processing, you can reach us via the contacts below.
2. What data we collect
We collect only the data you provide yourself when submitting a request:
- name
- phone number
- the service you are interested in (optional)
3. Purposes of processing
We use this data to:
- contact you about your request and provide a consultation
- prepare a proposal for your enquiry
- answer your questions
4. Legal basis
Processing is based on your consent, which you give by submitting the form. You may withdraw your consent at any time by contacting us.
5. Sharing with third parties
We do not sell your data or share it with third parties for marketing. To receive and handle requests we use:
- Telegram — a request reaches us as a notification
- our own server that hosts the website
6. Retention period
We keep request data for as long as needed to handle your enquiry and follow up, after which we delete it. You can ask us to delete it sooner.
7. Cookies and analytics
The site does not use tracking cookies and currently does not run any web-analytics tools. If that changes, we will update this Policy.
8. Your rights
You have the right to access your data, correct or delete it, and withdraw your consent to processing. To do so, contact us using the details below.
9. Changes to this Policy
We may update this Policy from time to time. The current version is always available on this page.